Privacy Policy

This Privacy Policy is provided by Sulok Inc. (“SuLok,” “we,” “us,” or “our”) and describes how SuLok collects, uses, discloses, and protects information when you use the SuLok website, app, and related services. This Service is intended for use as is.

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://sulok.com/terms-conditions.html unless otherwise defined in this Privacy Policy.

Information Collection and Use:
For a better experience, while using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
    • Contact information including email address 
    • Demographic information such as postcode, preferences and interests, if required 
    • Other information relevant to customer surveys and/or offers

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at https://sulok.com/terms-conditions.html unless otherwise defined in this Privacy Policy.

Usage Data:
Usage Data is collected automatically when using the Service. It may include information such as Your Device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. When You access the Service by or through a mobile device, we may automatically collect information including, but not limited to, the type of mobile device you use, your mobile device’s unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data. We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.

Information from Third-Party Social Media Services:
SuLok allows You to create an account and log in to use the Service through the following Third-party Social Media Services:
    • Google
    • Apple

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, we may collect Personal Data that is already associated with your Third-Party Social Media Service’s account, such as your name, email address, and profile information. We use this information primarily to identify you and provide customized and personalized services.

You may also have the option of sharing additional information with SuLok through your Third-Party Social Media Service’s account. If you choose to provide such information and Personal Data during registration or otherwise, you are giving SuLok permission to use, share, and store it in a manner consistent with this Privacy Policy.

Cookies:
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These files are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Payment Information:
In addition to the personal data mentioned above, when you use our Service to pay organizations or to connect with organizations, we may collect your payment information such as credit card details, billing address, and other necessary financial data. Payment processing is handled by our trusted third-party payment processor, and by providing your payment information, you agree to be bound by the payment processor’s privacy policy. We do not store your complete payment details on our servers and take appropriate security measures to protect your financial information.

Use of your personal Data:
SuLok may use Personal Data for the following purposes:
    • To provide and maintain our Service: Including monitoring the usage of our Service.
    • To manage Your Account: To manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities available to you as a registered user.

Retention of your Personal Data:
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or improve the functionality of our Service, or when we are legally obligated to retain it for longer periods.

Deletion of Your Personal Data:
Our Services and related documentation give you the ability to delete your entire account and all associated data from within the Service. You can delete your user account data from within your profile settings in the SuLok app. This action will remove all associated data from our servers. Please note, however, that we may need to retain certain information for record-keeping purposes, to complete transactions, or to comply with our legal obligations.

Transfer of Your Personal Data:
Your information, including Personal Data, is processed at our operating offices and in other locations where the parties involved in the processing are based. This means that your information may be transferred to or stored on our secure servers at https://sulok.com, with the computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organization or a country unless adequate controls are in place, including the security of your data and other personal information.

Disclosure of Your Personal Data: 
    • Law enforcement: Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
    • Other legal requirements: SuLok may disclose your Personal Data in the good faith belief that such action is necessary to:
    • Comply with a legal obligation
    • Protect and defend the rights or property of SuLok
    • Prevent or investigate possible wrongdoing in connection with the Service
    • Protect the personal safety of users of the Service or the public
    • Protect against legal liability

Security:
We value your trust in providing us your Personal Information and strive to use commercially acceptable means to protect it. However, please remember that no method of transmission over the internet or electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy:
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the event that we discover a child under 13 has provided us with personal information, we will immediately delete such information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.

Links to Other Websites:
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to this Privacy Policy:
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us:
If you have any questions about this Privacy Policy, you can contact us:
    • By email: contact@sulok.com
    • By visiting this page on our website:  https://sulok.com/contact